CORPORATE TRAVEL ACCOUNT MANAGEMENT
In today’s market, your business is likely faced with the challenge of keep costs down. Yet, it is equally important that your valued staff members are well cared for while traveling, so that they may perform to the best of their ability.
When it comes to your corporate travel management program, we can help your organization strike that essential balance between value and service. This ensures that you never have to sacrifice the personalised service that your business travellers deserve.
Our key account managers work tirelessly to design a custom travel program just for your company. This is achieved by listening carefully to understand your needs and objectives. We then we customise your entire travel supply chain to ensure all cost, service and traveler objectives are met.
Finally, we strive to exceed expectations in all interactions with clients. This is achieved through a host of resources, ranging from an impressive IT infrastructure to service level agreements and the most valuable - our human resources:
1. Staff
The wealth of experience and expertise of our travel consultants and staff collectively combines to over 110 years of experience in the travel industry. Our team is passionate about travel and their clients. Through ongoing training and performance management reviews, our clients are assured of the latest information and best service.
2. Key Account Management
A key account manager is appointed on all corporate accounts to ensure all your service requirements are being met. Transparent and constant communication - between the key account manager, client, management and staff - is encouraged to ensure that all your expectations are met.
A significant role of the key account manager is to assess the travel portfolio, making recommendations and negotiate corporate agreements on your behalf - with the aim of minimising the travel spend.
3. Minimising travel spend
Embassy Travel offers a professional management service encompassing all corporate travel portfolios. In order to optimise your travel budget and provide exceptional returns, we will have access to highly competitive rates through preferred XL Travel supplier agreements. By having regular meetings with your management team, we will be able to review travel spend on a month to month basis, to monitor expenditure, analyse trends and implement changes where needed.
4. Management Information and Reporting
With the ever-changing face of travel, Embassy Travel prides itself in keeping up to date with the latest travel technology. Our corporate clients have online access to a management information system called KDS, which allows instant access to structured reports. There are a variety of reports available and we will customise these reports to match your accounting requirements.
